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  Eszes István honlapja  
Introduction to Internet Marketing
 
 

Subject

Internet Marketing

Topic

Introduction to Internet Marketing, Environment

Tasks

Places to visit

 

 

 

 

 

Mini case studies

 

Top Internet Trends for 2004 (http://www.webtalkguys.com/10604.shtml )

http://www.bbc.co.uk/webwise/learn/menu.shtml

http://www.worldinternetproject.net/

http://www.harrisinteractive.com/harris_poll/index.asp?PID=432

 


Subgroup A

Borderless Economy - What's Up!

You have heard of the ''borderless economy.'' And we are all aware of the overwhelming reality that globalization is affecting the way we live and do business. Global trade volume is reaching new levels, its growth fueled by liberalized trade, regional trade agreements and global and electronic supply chains. E-commerce is resulting in shipments that are smaller, more frequent, and are delivered just-in-time. What's more, e-commerce orders tend to be more global because potential customers come from anywhere there is Internet access.

IBM's vision of a borderless economy where suppliers across the globe compete instantaneously for contracts hasn't quite arrived. It will be some time before it's up to expectations, but it is coming. On the other hand one of GE's competitive advantage is in its' ability to take advantage of the Internet as a tool in participating in business activities that create a borderless economy.

The Direct Marketing Association (DMA) is an organization that is also helping to create the borderless economy. It is the leading and largest trade association for businesses interested in interactive and database marketing, with nearly 5,000 member companies from around the world. DMA members include direct marketers from every business segment as well as the nonprofit and electronic marketing sectors. Included are catalogers, Internet retailers and service providers, financial services providers, book and magazine publishers, book and music clubs, retail stores, industrial manufacturers and a host of other vertical segments, including the service industries that support them. Visit The DMA's Web Site and also the DMA consumer Web site.

The Internet offers plenty of benefits as an international trading tool - it is the force for developing the "borderless economy".

  1. Visit The DMA's Web Site and its consumer Web site. How are these organizations using the Internet to advance the borderless economy?
     
  2. How can companies take advantage of the Internet to participate and help promote the "borderless economy"?
     
  3. Find at least two to three other companies that are taking advantage of the Internet to participate in the "borderless economy" and explain how they are doing it?
     

What are some of the drawbacks that companies might face in trying to create a borderless global business through the Internet?

 


Subgroup B

E-Marketing Statistics and Resources

This exercise will have you explore one of the leading resources for Internet and e-business statistics - E-marketer. This site aggregates information on Internet use, and trends of advertising and doing business online. Information is compiled from the latest surveys, information from the government, as well as top consultants. There are hundreds of reports and access to the e-stat database available for purchase. But, there is also a wealth of articles and information available free by browsing through the abstracts.

At the main menu, you should see a prominent box on the screen, promoting the e-stat Database. Click the link at the bottom of the box for more information.

  1. What type of information is available for purchase from the e-stat Database?
     
  2. Returning to the main menu, click on ereports. How might these reports be helpful to marketers looking to market their products over the Internet?
     
  3. Based on the reports listed, which report may be helpful to online marketers who wish to target teens?

     
  4. From the list of reports, click on "Marketing Online to Kids and Teens." Based on the abstract of this report, what are the primary reasons teens use the Internet? Rank the following list of reasons in order from most important reason (1) to least important reason (8):

    Download music videos ___
    Play games ___
    Use chatrooms ___
    Send/receive e-mail ___
    Shop ___
    Research/get information___
    Read news/sports ___
    Send electronic greeting cards ___

     

Subgroup C

How is E-Business is Fueling the Price Wars?

The lower cost structure for e-businesses allows companies to price their products lower than traditional businesses. Furniture.com for instance, doesn't have a physical showroom or on-site salespersons. Instead, its online site is able to display many more items than the largest storefront retailer. This allows it to under price its storefront competitors. From travel to insurance to retailing to music - industry after industry new e-business competitors are providing products and services at lower cost hence lower prices. In addition to lower capital expenditures and overhead, they often cutout middlemen and suppliers. Apple Computer, for example is increasing the selling of products directly to consumers and bypassing computer retailers.

The Internet makes comparison-shopping a snap. It essentially eliminates excess profits that historically could be earned because consumers didn't have the time or information to find the lowest-price seller. There are now dozens of search engines that use shopping bots. These bots are intelligent software agents that search e-commerce Web sites for the lowest price on anything from books to digital cameras. These comparison-shopping sites are free to users. Here are some popular comparison-shopping sites:

Bonustree, Zdnet, Bottomdollar, Dealpilot, Dealtime, Mysimon, Pricescan, Pricegrabber, and Smartshop.

  1. Take a product you have purchase recently and compare the price you paid with at least 3 of the comparison shopping sites above. How much of a savings if any would you have gained by purchasing at one of these sites?
     
  2. Visit Bonustree, what value besides comparison-shopping does this site offer?
     

Visit some of your favorite e-retailer sites and compare their products and services with some of these comparison-shopping sites. Discuss what competitive advantages and disadvantages exist.

 


Subgroup D

Companies Get Creative on the WEB - To Catch Customers!

Forget about what you hear and read about the high-tech industry dying and the Web as an overrated way to advertise. Smart companies are using the Internet in innovative ways to develop markets, attract customers, and ship products.

Some companies are small like Wizard Industries, which markets and distributes a set of innovative software packages directly from its Internet site.

Even more interesting and innovative as a marketing tool is BMW's new film site-yes film site!

BMW is using the Internet site to present five-minute car chase films that feature BMWs. These mini films are indecently directed by world-class directors such as John Frankenheimer who produced "The Manchurian Candidate," and "Ronin" and Ang Lee, who recently produced "Crouching Tiger, Hidden Dragon." The flicks are so well done it seems that people don't really care much about BMW's involvement in the production of the film. This is a new and innovative way that BMW is trying to capture the attention of customers on its Internet site-and keep them coming back.

  1. Is creating exciting short Internet movies an effective way to attract customers?
     
  2. Who will be most attracted to the mini-movies on-line produced by BMW?
     
  3. Do you think these films represent the future of commercials?
     
  4. Why would a car company go to such great cost to hire a world-class film director to create a film for advertising?
     
  5. What other Internet sites can you find that are using creative innovative techniques to catch customers? Find two to three sites.
     
  6. What creative ideas do you have that you think would attract customers to a product or service through the Internet?
     

 

Readings

 

DOWNLOAD:
Presentations
(simplified versions in .pdf)

Introduction
Microenvironment
Macroenvironment

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